At Cabot, I have been dealing with a gentleman by the name of Gerald James Jr. I call him "the hair". lol. Gerry has one of the most dapper appearances of any professional I know.
He has been my go to since 2009. I rotate my vehicles every 3 years. Myself and my wife trust him 100%. Recently my 3rd vehicle, the plow truck, a 2012 F-250 was giving me grief and this man took the stress off me and got me into a 2016 F-250 and had it dressed and delivered.
Top shelf service from a top shelf dealer. When I go for a service appointment, this man continues the after care by greeting me in the store front and asking if I am happy with the rigs. See if you get that relationship anywhere else.
I will remain a Ford guy, that's a given. I will remain at this dealer as long as this guy remains. Everyone at the dealer has my respect! Gerry I tip my hat for!